For water, fire, mold or sewage trouble in Sanford, Springvale or Lebanon, call 207-536-7220 or 1-800-479-6676. Bouchard Cleaning & Restoration DKI works out of its Westbrook office and provides 24-hour emergency service. After hours, our on-call staff return your call.
Sanford can use any service we offer. Below is what each one involves for the older neighborhoods and rental buildings here.
Water damage in Sanford and Springvale
The Mousam River runs through Springvale and Sanford, and the city’s emergency plans for its dams upstream say a failure or a large release would flood roads and streets in both villages. Low ground along the river is where basements and ground floors are most exposed. River water carries silt and can carry sewage, so wet drywall, insulation and carpet usually have to be removed before the rest is cleaned, sanitized and dried.
Most calls begin with a burst pipe, a roof leak or a failed sprinkler line. Nearly three in ten Sanford homes are in multi-unit buildings, and about a third of households rent, so water often reaches a neighbor’s apartment. Every affected unit gets its own drying equipment, and we check moisture in each until it is dry. The steps for drying a flooded cellar or a wet apartment are in water damage restoration, and the water damage tips cover the first things to do.
Fire damage and oil burner puff-backs
About six in ten homes here heat with fuel oil. A burner that misfires can blow soot through the ducts and leave a film on walls, ceilings and belongings in the whole house, and because soot is oily, wiping it spreads it.
We clean the ducts along with the structure, so the film does not return when the furnace restarts, and our own contractors can do the rebuild when there is structural damage. Claims go through whichever insurer you have, since we work with all of them. Our fire and smoke damage services give the details, and the fire damage tips cover what to avoid.
Sewage backups and septic problems
The Sanford Sewerage District does not serve the whole city because of the terrain, so some Sanford homes are on public sewer and others have septic systems. Either can back up into a basement, and either leaves a health hazard that needs more than a mop. Contaminated materials are removed, and then everything left is cleaned and sanitized. Bodily fluid cleanup, animal waste, hoarding cleanup and vandalism are all part of our biohazard work, which the biohazard cleaning page lays out.
Mold in older Sanford homes
Almost a quarter of Sanford’s homes were built before 1940, and over a third before 1960. Older cellars stay damp, and mold forms behind finished walls and on stored boxes. Mobile homes, about one in twenty Sanford homes, hold moisture when a leak goes unnoticed under the floor.
An assessment comes first, and it sets out the work and the testing it requires. Where mold has spread into materials we tear them out and rebuild, and we treat the rest with an anti-microbial. Household bleach changes how mold looks without killing it. The mold assessment & removal page and the prevention tips cover it in full.
Commercial cleaning, sanitizing and apartment turnovers
We clean and sanitize offices, schools, restaurants, gyms, nursing homes, municipal buildings and other commercial space in Sanford, as preventive care or after a confirmed illness. The cleaning & sanitizing page describes the approach.
Landlords here have a lot of older rental buildings to turn over. Turnover cleaning covers surfaces, windows, walls, carpet and tile, and we settle the services, timeline and budget with you first. Apartment & condo cleaning has specifics.
Air duct cleaning
Sanford’s mill-village duplexes and apartment buildings often have a single oil furnace feeding old ductwork, and when a burner puffs back the soot rides the ducts into every unit. Rentals also turn over, and a landlord preparing a unit for new tenants may have the ducts done along with the carpet. Homes with pets or smokers collect dust faster. For the recommended schedule and the benefits, see our duct cleaning page.
Carpet, upholstery and floor care
Our vans carry hot steam extraction equipment for carpet and upholstery, and you do not need to prepare the room because the technicians move the furniture. Sanford has plenty of rentals, and a unit that sat through a long tenancy with pets usually needs pre-treatment of stains and pet odor removal before extraction. Scotchgard is optional afterward. Shops and offices can also have tile waxed and grout cleaned. The floor care services page lists the full range.
Post-construction cleanup
Older mill buildings and duplexes in Sanford are regularly renovated, and a rebuild after a Mousam River flood or a fire leaves the same dust as any remodel. Once the carpenters and painters have gone, we clear debris, mud and adhesive, clean the walls and high spaces, and wash the windows, sills and screens after removing the factory stickers. We finish with carpet, tile and the ducts, so the dust does not return through the vents. A free quote is available for post-construction cleaning.
Clothing and soft contents restoration
Bedding, curtains and clothing from a house hit by fire, flood, sewage or mold are often salvageable. Esporta, our wash system for soft contents, has third-party test results showing about 90% returned to food-grade clean, using a phosphate-free detergent and about half the water. The clothing restoration page has the rest.
Frequently Asked Questions
Do you serve Springvale, Lebanon and Alfred as well as Sanford?
Yes. We work throughout southern York County, including Springvale, Lebanon, Alfred and the surrounding towns. Call 207-536-7220.
The river came up and water is in our cellar. Is it safe to be in there?
River water can carry sewage. Stay out and call us, and your insurance company. We extract the water and clean and dry the structure.
Is sewer backup different if we have a septic system?
The cleanup is the same: remove what cannot be saved, clean and sanitize. Septic homes should also call their septic service. We handle the building side.
We have a duplex and the upstairs tenant's washer leaked. Who dries the downstairs?
We do. We extract and dry both units and monitor moisture until each one is dry.
Can you clean a manufactured home after a pipe broke underneath?
Yes. We extract water, dry the structure and assess for mold if drying was delayed. Mention what kind of home it is when you call.
What does a puff-back cleanup cost?
Cost depends on the damage, so we look at it before saying more. Call 207-536-7220 or use the estimate request form, and we will evaluate what is needed. If insurance doesn’t cover it, you can apply for financing.
How do I clean mold off a small area myself?
For areas under 10 square feet, wash with soap and water, spray vinegar and do not rinse it off. Do not use bleach. Larger areas need an assessment. See our mold tips.
Do you clean state-run or municipal buildings?
We clean and sanitize municipal buildings, schools and offices.
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