Penobscot County is home ground for Bouchard Cleaning & Restoration DKI. Our corporate office is at 29 Carey Drive in Hampden, and the Bangor and Hampden line, 207-947-4454, is answered at any hour.
Towns we serve in Penobscot County
Don't see your town? Just ask.
We service all 16 counties in Maine, including the islands off the coast of Maine. Call 1-800-479-6676 or contact us.
We have eight town pages: Bangor, Brewer, Hampden, Old Town, Orono, Lincoln, Millinocket and Newport. We also serve Veazie, Glenburn, Hermon, Orrington, Milford, Medway and the surrounding towns.
The Penobscot River shapes the valley towns. When it is high, water reaches the Bangor waterfront and low areas near Kenduskeag Plaza, and at higher levels the lower industrial sections of Brewer and Hampden flood, with some storage buildings under water. Kenduskeag Stream runs through a concrete channel downtown and meets the river there, so tide, storm surge and rain can all put water into the same streets. In Old Town the river can reach the railroad tracks and parts of Water Street.
Bangor has a large stock of old buildings, with about four in ten homes built before 1940. Its sewers are partly combined, and the city notes that basement water can come from groundwater, rain, meltwater, streams or a sewer, so we find the source before we plan the cleanup. Orono has a different problem. Off-campus apartment fires have displaced students more than once, and we clean smoke and soot in multi-unit buildings and the contents inside them. Husson University, Eastern Maine Community College and the University of Maine are also in the area, and we sponsor the University of Maine.
Farther north, Lincoln and Millinocket are lake and woods towns. More than one home in five in each is vacant, much of it seasonal camps, and a camp that freezes while closed is the kind of loss that starts quietly. Newport has Sebasticook Lake inside the town and a sewer line that does not run the length of Route 7, so a backup on the outer roads may be a septic issue.
Every service we offer is available in these towns, and a local answering service pages our on-call staff after hours, with a callback within 15 minutes. The toll-free line is 1-800-479-6676. The Piscataquis County page covers Dover-Foxcroft to the northwest, and the Hancock County page covers the coast.
Our services in Penobscot County
Frequently Asked Questions
Where is your Penobscot County office?
Our corporate office is at 29 Carey Drive, Hampden, Maine 04444. Our mailing address is P.O. Box 2202, Bangor, ME 04402-2202.
Does a Bangor basement flood from the river or the sewer?
It can be either, plus groundwater, rain or snowmelt. We look for the source first, because sewage needs the biohazard process and clean water does not.
Do you clean student apartment buildings after a fire?
Yes. We assess the building, clean smoke and soot from surfaces, ducts and contents, and deal with the water used to put the fire out.
Can you check a camp near Lincoln or Millinocket after a freeze?
Yes, when someone gives us access. A neighbor or caretaker can call for the owner.
Which number do I use north of Bangor?
Use 207-947-4454 or 1-800-479-6676 toll-free. Both are answered at any hour.
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