Houses on Sebasticook Lake, mobile homes and the businesses along Route 100 all call us in Newport. Bouchard Cleaning & Restoration DKI also covers Corinna, Dexter, Palmyra, Plymouth and Etna. The number is 207-947-4454. Calls are answered 24 hours a day, 365 days a year; after hours a local answering service passes your information to our on-call staff, who phone you within 15 minutes.
Newport can call on any service we offer. The sections below begin with the jobs we expect to see here.
Fire, puff-back and smoke damage
Nearly seven in ten homes heat with oil, and none use piped natural gas, so a burner puff-back is a real risk. One in twelve also burns wood. An oil burner that misfires blows oily soot through the ducts, and a chimney fire leaves similar residue; because soot smears when wiped, please wait for us before cleaning.
Open doors and windows get boarded up first. Belongings are packed out and listed so they can be cleaned, the ducts are cleaned so the furnace stops moving soot around, and our own contractors can rebuild. We work with every insurance company. Our smoke & fire damage services describe the work in full.
Septic backups, sewage and biohazard cleanup
The town has a sewer district, but the line stops at the foot of the lake, so homes along the water rely on private septic systems. A septic or sewer backup into a basement is a health hazard whichever system it came from. Repairs to the septic system itself belong to a septic contractor. We cut out contaminated materials, clean the area and sanitize it with the TOMI SteraMist system, which leaves no residue.
The same service covers bodily fluid cleanup, hoarding jobs, animal waste and vandalism, as the biohazard cleaning page describes.
Water damage in Newport
Burst pipes, roof leaks and failed sprinkler lines are the usual causes. Our crews pump out the standing water, set up dryers and check moisture readings until the structure is dry. Wet documents can be dried as well.
About one home in nine is a mobile home, and we handle those the same way. The water damage tips say what to do while you wait, and water damage restoration covers the process.
Mold assessment and removal
More than a third of the housing was built before 1960, and older basements stay damp. Mold can start growing a day or two after a leak and spread behind walls and under flooring. A musty room is worth having looked at.
We start by assessing the space and telling you what the job involves and what testing is needed. That may mean anti-microbial treatment and tear-out and rebuilding. Household bleach lightens mold without killing it, so we do not recommend it. The full process is described in mold assessment & removal, and the tips to prevent mold growth cover the damp-basement habits that help.
Cleaning and sanitizing near Interstate 95 and Route 100
Businesses cluster around the I-95 and Route 100 interchange. Offices, restaurants, schools, medical buildings, gyms and municipal buildings can be sanitized before there is a problem or after an outbreak, as cleaning & sanitizing explains. About three in ten households rent, so landlords can also book unit turnovers through apartment & condo cleaning, with the scope, schedule and budget agreed first.
Air duct cleaning
With so many oil furnaces in town, ducts collect soot after a puff-back, and a woodstove adds ash and smoke residue. Cleaning every three to five years is the usual advice, and sooner with pets, smokers or allergies. Clean ducts can also lower heating costs, and cleaning is worthwhile before winter when the furnace runs hardest. The duct cleaning page has more.
Carpet, upholstery and floor care
Van-mounted hot steam extraction cleans carpet and upholstery, and there is nothing for you to prepare. Furniture is moved and set back on blocks and tabs, and carpet usually dries in 12 to 24 hours. We treat pet odors and stains, and tile floors can be waxed and grout cleaned during the same visit, which suits the shops and offices along Route 100 that collect winter salt. The floor care page lists the rest of our floor services.
Post-construction cleanup
When a contractor finishes, we remove debris, dust, mud and adhesive, clean the walls and high spaces, and wash the windows, sills and screens once the factory stickers are off. Carpet, tile and ducts come last. This suits a new commercial building near the interchange as much as a lakeside addition. We provide a free quote, and the work is listed under post-construction cleaning.
Clothing and contents restoration
Clothing and bedding from a fire, water, sewage or mold loss can often be restored, which saves buying them all again. A septic backup or a split pipe soaks whatever is stored low in a basement or utility room, and woodstove smoke settles into coats and linens. We use the Esporta Wash System, which returns about 90% of soft contents to food-grade clean. The clothing restoration page explains it.
Frequently Asked Questions
Do you serve Newport, Corinna and Dexter?
Yes. We serve Newport, Corinna, Dexter, Palmyra, Plymouth, Etna and the surrounding towns. Call 207-947-4454.
The oil burner puffed back and the whole house is black. Should I run the furnace?
Have the burner checked first. Don’t wipe the walls, and don’t turn on electronics or appliances covered in soot until they have been cleaned. If the heat has to stay off in cold weather, put antifreeze in the toilets and sink traps or call a plumber.
Our septic tank backed up into the house. What do you handle?
We handle the cleanup inside the building: removing contaminated materials, cleaning and sanitizing. Have a septic contractor look at the system itself.
What number should I call at 2 am?
Call 207-947-4454 or the toll-free line, 1-800-479-6676, whatever the hour. After hours, the answering service takes your information and our on-call staff phone you within 15 minutes.
Our mobile home had a pipe burst under the sink. Can you dry it out?
Yes. We pump out the water, dry the home and take moisture readings, and we check for mold if the water sat a day or two.
Can you clean a warehouse or plant near the interstate?
Yes. We clean and sanitize commercial buildings of different sizes, and as a DKI member we can request additional technicians and equipment for larger jobs.
How soon should we dry out after a basement leak?
Act within 24 to 48 hours. Mold can start in that window, so don’t wait for the water to go away on its own.
What if insurance denies the claim?
A denied claim does not have to stop the work. Our financing partner Enhancify spreads the cost over time, and the application is on our site. When insurance does apply, we work with all carriers.
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