Most homes in Falmouth are single-family houses, and the majority heat with oil or propane. That shapes the calls we get here: soot after a burner puff-back, a pipe that burst in a closed-up second home, or a basement that stayed wet. Bouchard Cleaning & Restoration DKI answers calls from Falmouth, Falmouth Foreside and West Falmouth at 207-536-7220 and is available 24/7/365.
Each of our services is available in Falmouth. The sections below are ordered by the problems people here call about most.
Puff-backs, wood stoves and fire damage in Falmouth
Roughly four homes in ten burn oil, about one in five uses propane, and a few use wood. An oil burner that misfires can blow soot through the ducts into every room, and a chimney or stove fire leaves smoke and odor well beyond the room it started in. Soot is oily and spreads when wiped, so leave the walls and ceilings alone until we have seen them.
A fire job also covers deodorizing and cleaning the ducts. We work with all insurance companies and can help you understand where the claim stands. More on soot, smoke and odor work is on the fire damage services page.
Water damage and flooding in Falmouth
Falmouth sits on Casco Bay and borders the Presumpscot River, but most water damage calls here start inside the house: a burst pipe, a failed water heater, a roof leak or a wet basement after a storm. Wet drywall, insulation and carpet usually come out first, and the framing behind them can normally be cleaned and dried in place.
We check moisture readings as the drying goes on and tell you what we find at each visit. The water damage restoration page lays out the process, and the first-hour tips cover what to do before we arrive.
Mold assessment and removal
Some houses in town are second homes or stand empty for part of the year, and a leak in an empty house can run for days. Mold can start 24 to 48 hours after water gets in. The first visit is an assessment, and what follows depends on what the testing shows. Removal uses anti-microbial treatment and, when materials are damaged, tear-out and rebuild. Household bleach only lightens the color of mold. The mold assessment and removal page lays out the steps, and the tips to prevent mold growth explain what keeps mold from coming back.
Sewage and biohazard cleanup
A sewage backup or a flooded basement full of contaminated water leaves bacteria in the floor, the walls and anything stored low. If the house is on a septic system, a failed tank or field can cause the same trouble. We take out the affected materials, clean the area and sanitize it with the TOMI SteraMist system, a hydrogen peroxide mist that leaves no residue. The same crews handle bodily fluid cleanup, animal waste and hoarding situations. The biohazard cleaning page lists what each job involves.
Cleaning and sanitizing for homes, condos and offices
We clean and sanitize homes and offices, schools and daycares, restaurants and nursing homes. The treatment can be preventive, or follow a confirmed illness.
Move-in and move-out cleaning for condos, apartments and houses covers walls, windows and floors, carpet and tile included. We work with you on the services needed, the schedule and the budget. Details of the method are on the cleaning and sanitizing page, and turnover cleaning is described under condo cleaning.
Carpet, upholstery and floor care
Carpet and upholstery are cleaned by van-mounted hot steam extraction, with no preparation from you. Our technicians move the furniture and set it back on blocks and tabs to protect the damp carpet. We pre-treat stains, remove pet odors and apply Scotchgard if you want it. Our carpet and tile care page explains each service we offer for floors.
Air duct cleaning
With oil and propane heating most houses here, a good share of our duct work follows a puff-back, when soot from a misfiring burner settles inside the ductwork and the blower carries it into every room. Ducts also collect dust during an addition or a kitchen remodel, and pet hair and allergies are reason enough to clean them on their own schedule. The National Air Duct Cleaners Association recommends cleaning every three to five years. We clean, disinfect and inspect the system, and the duct cleaning page explains how a visit goes.
Post-construction cleanup
Single-family houses here are often added onto or remodeled, and a finished addition leaves drywall dust on every surface, in the vents and along window sills. We clear debris, dust and adhesive, wash the walls and windows, peel factory stickers off new glass, and clean the carpet and tile. Ducts get cleaned and inspected as well so the construction dust does not drift back out of the registers. Builders can book us for the last clean before a handover, and homeowners can read the scope on the post-construction cleanup page.
Clothing and contents restoration
Smoke from a chimney fire gets into closets, and a wet basement ruins whatever was stored in boxes on the floor. Winter coats, bedding, curtains and stuffed toys can often be saved. We wash them in the Esporta system, which in independent testing returns about 90 percent of soft contents to food-grade clean, with phosphate-free detergent and half the usual water. Please ask us before throwing anything out. Our clothing and contents restoration page has the full list of what we handle.
Frequently Asked Questions
Do you cover Falmouth Foreside and West Falmouth?
Yes, every part of town. The line is 207-536-7220, or toll-free at 1-800-479-6676, at any hour.
Our furnace puffed back and there is black film on the walls. What should we not do?
Do not wipe the walls or ceilings, because soot smears. Do not run the electronics or appliances until they have been cleaned and checked. Change the furnace filter and open windows if the weather permits. The fire damage tips page covers what else to avoid.
We came back to our second home and found water on the floor. How fast does this need attention?
Right away, because mold can begin within 24 to 48 hours. We pump out the water and monitor moisture until the structure is dry.
A wood stove chimney fire left smoke through the house. Can the smell be removed?
Yes. Deodorization and duct cleaning are part of our smoke damage work, and we can clean clothing and fabrics too.
Can you handle a flooded basement that has been sitting for several days?
Yes. After several days we also assess for mold and check what materials can be saved. Wet drywall and insulation usually have to be removed.
We are listing our house. Can you clean it before photos or closing?
Yes. We offer move-in and move-out cleaning, carpet and upholstery cleaning, and tile and grout care. Tell us the date and we will plan the work around it.
What happens when I call at night?
After hours your call goes to our on-call staff, who call you back to evaluate the emergency. If insurance does not cover the work, financing through Enhancify is available.
Do you work with my insurance company?
We work with every insurance carrier and are a preferred provider for many of them, and our office can answer questions about where a claim stands.
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We're able to accommodate a variety of jobs of varying scope and size. We'll carefully evaluate your needs.
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