Bouchard Cleaning & Restoration DKI covers Damariscotta, Newcastle, Nobleboro, Bristol, Waldoboro and Jefferson from our Belfast number, 207-338-6611. We are available 24 hours a day for calls from Damariscotta and its neighbors.
Any service we offer can be booked in Damariscotta. The sections below cover tidal flooding, houses that stand empty part of the year, and the downtown shops, restaurants and offices.
Tidal flooding and winter water damage
Downtown Damariscotta sits on a tidal river, and a high tide with a storm surge can push water into it. In the winter blizzard of 2018, water came up the boat ramp and over Riverside Park and flooded the municipal parking lot behind Main Street. Some buildings with entrances on that lot had water damage. Carpet and wallboard that sat in tidal water come out.
About one housing unit in six is vacant much of the year as a seasonal home. A pipe that freezes in a house nobody is heating can run for days or weeks before it is found. The water damage restoration page covers the job, and the water damage tips help while you wait.
Fire and smoke damage, including propane and oil systems
Homes here split between oil, which about half of households use, and bottled propane, which about three in ten use. An oil burner that misfires can coat a house with soot through the ducts, and a propane or woodstove fire leaves its own smoke and odor. Soot is oily and smears when wiped, so wait for us before cleaning.
Deodorizing is a large part of a fire job, and the ducts are cleaned so the furnace does not spread the smell again. Your own insurance company handles the claim, and every one of them is a company we work with. The full range of fire cleanup work is on the smoke damage services page.
Mold in closed-up houses and wet basements
A house shut for the winter, or a basement that stayed wet after a leak, is where mold usually starts. In damp weather it can start growing in a day or two, and in a closed house nobody notices until the owner returns. Nothing is touched until the problem has been assessed and the steps explained. Removal can include anti-microbial treatment, plus tearing out and rebuilding materials that cannot be saved. The mold removal page shows how a job proceeds, and the tips for preventing mold suit any basement or closed-up house.
Sewage backups, sanitary district and septic
Much of Damariscotta and Newcastle village is on the Great Salt Bay Sanitary District sewer, and homes outside it use septic systems. A backup from either one puts bacteria on the floor and into porous materials. Affected materials come out first, and the floor, walls and whatever stays are sanitized.
Bodily fluid cleanup, animal waste, vandalism and hoarding are handled too. In a seasonal house that sat empty, a septic backup can run unnoticed for some time, and the cleanup then reaches farther than the first room. The kinds of jobs are listed on the biohazard cleanup page.
Cleaning and sanitizing for downtown and rentals
Main Street has restaurants, shops and offices, and the area also has medical buildings and nursing homes. We clean and sanitize all of them, ahead of an outbreak or after one.
For owners of seasonal rentals and apartments, we do move-in and move-out cleaning and agree the timeline with you around the next guest or tenant. Our sanitizing services page describes the method for commercial buildings, and rental turnovers are under apartment and condo cleaning.
Duct cleaning
A house that was closed for a season, or that has had a puff-back, is a reasonable time to have the ducts cleaned, since dust and soot settle in them. With half of households on oil and a few on wood, the furnace has plenty of chances to circulate soot. Seasonal houses collect dust in the runs while the system sits idle. Clean ducts also improve indoor air quality and comfort, and pets or allergies shorten the usual interval. More is on the duct cleaning page.
Carpet, upholstery and floor care
Carpet and upholstery cleaning here uses van-mounted hot steam extraction. You do not need to move anything, because our crew shifts the furniture itself. Pet odor and stain removal come with the job, along with Scotchgard on request. Main Street shops and restaurants can have tile waxed and grout cleaned, and seasonal rentals are often done between guests. Floors are generally dry within a day. See floor care for the details.
Post-construction cleanup
Renovations and new builds leave a layer of dust and adhesive behind. We remove debris, mud and dust, clean the walls and high spaces, take the stickers off new windows and wash the glass, sills and screens, and finish with the carpet, tile and ducts so the dust does not return. Downtown shop renovations and cottage repairs get the same finishing clean once the trades leave. Our construction cleanup page describes it.
Clothing and soft contents restoration
Bedding, clothing and curtains exposed to smoke, flood water, sewage or mold can often be restored. A cottage with a burst pipe may have linens and blankets stored in every closet, and tidal flood water that reaches a ground floor soaks whatever sits low. We use the Esporta Wash System, with a phosphate-free detergent and about half the water of a usual wash, and third-party testing shows about 90 percent of soft contents return food-grade clean. The clothing cleaning page describes the wash process.
Frequently Asked Questions
Do you serve Newcastle and the other Damariscotta River towns?
Newcastle, Nobleboro, Bristol, Waldoboro, Jefferson, Edgecomb and the rest of Lincoln County. Call 207-338-6611 or toll-free 1-800-479-6676.
Tidal water reached the lot behind our Main Street shop. Can the space be cleaned and reopened?
We extract the water, remove materials the tidal water contaminated, dry the space and clean it. We tell you what has to go before anything is removed.
Our camp was closed all winter and a pipe burst. What now?
If it is safe to do so, shut off the water, then call your insurance company and us. Extraction and drying come first, and we check for mold if the water ran for a while.
Does a sewage backup need different handling if we are on septic?
The health risk is the same. Contaminated materials are removed and the area is sanitized. A fault in the septic tank itself is a job for a septic contractor.
Our propane stove started a kitchen fire. Is the smoke cleanup different?
The cleanup is similar. We clean the surfaces, scrub the air, deodorize and clean the ducts, and we pack out and clean belongings. Do not use food that was exposed to heat or smoke.
Can you get a rental or inn ready between guests?
Yes. We clean the unit between guests or tenants and plan around the date it has to be ready.
How fast do I get a call back at night?
After hours your call is answered and passed to our on-call staff. They phone you back within 15 minutes.
What if insurance won't pay for the cleanup?
Our partner Enhancify offers financing for work that insurance will not cover. We work with every insurance carrier and can walk you through the claim.
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We're able to accommodate a variety of jobs of varying scope and size. We'll carefully evaluate your needs.
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Not covered by insurance? Apply for financing through our partner Enhancify.
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