Washington County is covered on the Bangor and Hampden line, 207-947-4454. Bouchard Cleaning & Restoration DKI answers at any hour, and the corporate office in Hampden, at 29 Carey Drive, is the nearer staffed office.
Towns we serve in Washington County
Don't see your town? Just ask.
We service all 16 counties in Maine, including the islands off the coast of Maine. Call 1-800-479-6676 or contact us.
Machias and Calais have town pages. We also serve Eastport, Lubec, Jonesport, Cutler, Pembroke, Baileyville and the other towns along the coast and the St. Croix River, along with island properties off the Washington County shore.
Machias is tidal, and the Machias River floods the Route 1 causeway area when the water rises. In April 2020 a spring tide and storm surge put several inches of water in a downtown business, and in January 2024 water topped the Machias dike and flooded Court Street. After a tidal flood we extract the water, remove what cannot be saved and dry the structure.
Calais is on the St. Croix River, and high water floods stretches of Route 1 in the Moosehorn National Wildlife Refuge above town. About 37 percent of Calais homes were built before 1940, an unusually high share of old housing. Old framing and basements hold moisture, so mold can follow a leak that sat unnoticed. Calais also has a regional hospital and a border crossing, and commercial cleaning for those buildings follows the same plan we use anywhere.
Machias has the University of Maine at Machias and Down East Community Hospital. More than a third of its homes are in buildings of two or more units, so one apartment’s leak can reach the others.
Fire work starts with a damage assessment and a board-up of openings, then a pack-out and inventory of contents. We use Benefect products, so the people in your building and our technicians are protected from harsh chemicals. We also offer free quotes on water and post-construction jobs.
Every service is available in each town, including smoke and fire work and mold assessment. A local answering service handles calls outside office hours and pages the on-call staff, who phone back within 15 minutes. The toll-free line is 1-800-479-6676. The Hancock County page covers the coast to the west.
Our services in Washington County
Frequently Asked Questions
Which number should I call in Washington County?
Use 207-947-4454 or 1-800-479-6676 toll-free. Both are answered at any hour.
Do you serve Eastport and Lubec?
Yes. They have no page of their own, but we serve the surrounding towns and the islands off the coast.
What do you do after a tidal flood in a downtown building?
We extract the water, remove materials that cannot be saved and dry the structure with moisture checks until it is ready for repair.
Do you have an office in Machias or Calais?
No. The corporate office in Hampden and the Westbrook office are our two staffed locations.
Can you clean up after a fire in a small business?
Yes. We board up if needed, clean smoke and soot and handle the contents. The smoke and fire page has the steps.
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