Our Westbrook office sits inside Cumberland County at 24 Bridgton Road Suite 2, and Bouchard Cleaning & Restoration DKI takes county calls on 207-536-7220. The line is answered at any hour, and the Portland number is the same one as Westbrook’s.
Towns we serve in Cumberland County
Don't see your town? Just ask.
We service all 16 counties in Maine, including the islands off the coast of Maine. Call 1-800-479-6676 or contact us.
Our ten Cumberland County town pages are Portland, South Portland, Westbrook, Scarborough, Falmouth, Yarmouth, Freeport, Gorham, Windham and Brunswick. We reach the surrounding towns as well, including Cape Elizabeth, Gray and Standish. Island properties in Casco Bay, such as Peaks Island, are inside the area we serve.
Portland and South Portland are mostly older city building stock. Close to half of Portland’s housing predates 1940, and a good share of it is divided into apartments, so a leak upstairs can reach several households. Part of both cities still has combined storm and sewer pipes, which means a heavy storm can send sewage into a basement. January 13, 2024 brought a record tide at Portland, and waterfront buildings near the harbor took water at street level.
The shore towns have their own pattern. Pine Point in Scarborough was flooded by sea and marsh water in the January 2024 storms. Freeport lost several roads to washouts in the August 2014 rain. Along the Presumpscot, Westbrook has stretches that flood in high water, and the river is the reason some Bridgton Road addresses are cut off in a major rise.
Windham sits beside Sebago Lake and has many seasonal homes, and most of it relies on septic systems, so a sewage backup there is a septic question before it is a sewer one. Gorham’s University of Southern Maine campus and Brunswick’s Bowdoin College bring dormitory and institutional cleaning, and the Maine Mall area of South Portland is a steady source of retail and commercial work.
We handle every service in each town, from water extraction and fire cleanup to duct cleaning and post-construction cleanup. Emergency calls after hours go to a local answering service that pages our on-call staff, with a callback within 15 minutes. If a loss is larger than our crews can cover, we ask DKI for more technicians and equipment. The York County page covers the towns to the south, and the toll-free line is 1-800-479-6676.
Our services in Cumberland County
Frequently Asked Questions
Is Bouchard based in Westbrook?
Westbrook is one of our two offices, and its street address is 24 Bridgton Road Suite 2. Our corporate office is in Hampden.
Do you work on the Casco Bay islands?
Our service area covers the islands off the Maine coast. Call first so we can talk through access for crews and equipment before anyone heads out.
What do I do about sewage in a Portland basement after heavy rain?
Stay out of the area and call us. Combined sewer lines in parts of the city can push sewage into basements, and we clean and sanitize the space using the process on our biohazard cleaning page.
Do you clean student housing and campus buildings?
We clean commercial and institutional properties. Tell us the building type, the size and any schedule limits when you call, and the project manager will plan around them.
Does the Portland number reach the same people as Westbrook?
Yes, 207-536-7220 serves both. It takes calls for the whole county.
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