Freeport’s calls split between the village centers, where the shops and restaurants are, and the houses spread out along the Harraseeket River and the back roads. Bouchard Cleaning & Restoration DKI cleans and restores both, for water, fire, mold and sewage emergencies and for routine cleaning. Our number is 207-536-7220. We answer 24 hours a day, 7 days a week, 365 days a year.
The sections below cover each service as it applies in Freeport, South Freeport and Mast Landing.
Wood stoves, propane and fire damage
Homes here use a wider mix of fuels than most of southern Maine. About four in ten burn oil, nearly a quarter use propane and about 7% heat with wood. Oil burners can puff soot through the ductwork, and a chimney or stove fire sends smoke and odor through rooms far from the source. Please do not wipe soot, because it smears.
Because smoke travels, the cleanup covers the whole house and its ducts as well as the room where the fire started, and we handle reconstruction when needed. We work with all insurance companies. Our smoke damage services page lists what the cleanup covers.
Storm water, burst pipes and flooding in Freeport
The tidal Harraseeket River drains the town, with villages at South Freeport, Porter’s Landing and Mast Landing. A record rain in August 2014 washed out roads including Upper Mast Landing Road and Beech Hill Road, and heavy rain can still overrun culverts and small streams and send water into nearby basements.
Inside the house, burst pipes and roof leaks are the usual causes. Extraction comes first and drying equipment second, and moisture readings tell us when the building is done. Read the water damage tips while you wait, and the water damage cleanup page explains what the crew will do.
Cleaning for shops, restaurants and rental apartments
The retail district brings steady foot traffic through stores and restaurants, and those businesses can have sanitizing scheduled as preventive care or done after an outbreak. We use the TOMI SteraMist system, an ionized hydrogen peroxide mist, and the cleaning and sanitizing page explains it.
About one home in eight is in a building of five to nineteen units. For landlords with apartments to turn over, we offer move-in and move-out cleaning that covers surfaces, windows, walls, carpet and tile. See apartment cleaning.
Mold in seasonal and year-round homes
More than half of the vacant housing is held for seasonal use, which means a good number of houses sit closed while pipes and roofs do their work unwatched. A slow leak or a burst line in an unoccupied house can feed mold within 24 to 48 hours. Nothing is removed until we have assessed the problem and explained the plan to you, including any testing. Where materials are too far gone to keep, we tear them out and rebuild. Our mold remediation page explains how a job runs, and the prevention tips for mold help once the space is dry.
Sewage and biohazard cleanup
Outside the village centers, much of town is likely on private septic systems, so a sewage problem here can be a failed system as well as a backed-up line. We remove what is contaminated, clean the area and sanitize it with the TOMI SteraMist system, which leaves no residue and kills on contact. Bodily fluids, hoarding and animal waste are part of the same service, and on hoarding jobs we work with family members, property managers and realtors. The biohazard work page lists the jobs we take on.
Carpet, upholstery and floor care
Shops and restaurants tracking in winter sand and salt need their carpet cleaned and their tile floors waxed. Our hot steam extraction runs from a van parked outside, and the preparation is minimal: technicians move furniture and set it on blocks and tabs. Grout can be cleaned in the same visit, and carpet usually dries in 12 to 24 hours. The full list is on the carpet and tile care page.
Air duct cleaning
Wood heat is the local reason to clean ducts. About 7% of homes use it, and ash and smoke find their way into the ductwork, as does the dust from a renovation. Pets and seasonal allergies call for cleaning more often than the three to five years the trade association recommends, and clean ducts can lower heating and cooling costs. The duct work page explains what the job involves.
Post-construction cleanup
When a store, restaurant or house has been built or renovated, the dust and leftovers settle on the walls, windows, carpets, tile floors and ducts. A shop fit-out has a deadline for the opening day, and we work to the schedule you give us. We remove debris, dust and adhesive, wash windows, sills and screens, and clean and inspect the duct system. More is on the post-build cleaning page.
Clothing and contents restoration
Fabrics that went through smoke or flood water can often be saved. Linens, towels and curtains pick up smoke or mold odors, and a closed-up seasonal house can have the same trouble in its closets after a leak. We use the Esporta wash system, which needs about half the water of conventional washing and returns about 90 percent of soft contents to food-grade clean. More is on the soft contents cleaning page.
Frequently Asked Questions
Do you serve South Freeport and Mast Landing?
Yes, along with the rest of Freeport and the neighboring towns. The number is 207-536-7220, or 1-800-479-6676 toll-free.
Our wood stove chimney caught fire. Can you remove the smoke smell?
Yes. We deodorize, clean the ducts and wash clothing and fabrics. Do not use electronics or appliances until they have been cleaned and checked.
We closed our summer house for the winter and a pipe burst. What now?
Call us right away. Extraction, drying and moisture monitoring come first, and then we assess for mold. The longer water sits, the more materials are lost.
A culvert backed up in the rain and water came into the garage and cellar. Who handles it?
We do. The water is extracted, the space is dried and moisture is monitored. Ground water often carries dirt, so wet drywall and carpet usually have to be removed.
Can you clean a retail store overnight after a flood?
We work around your schedule, so tell us your hours when you call. Several of our crews can work at the same time.
Our septic system failed and wastewater is in the basement. Do you do that cleanup?
Yes. A septic failure and a backed-up sewer line are cleaned the same way: we remove the contaminated materials and sanitize the area. Call your septic service for the tank.
Can you clean carpet and upholstery in a store or restaurant?
Yes. Our van-mounted hot steam extraction system works in commercial space too, and no preparation is needed on your part.
What if my insurance won't pay for the cleanup?
You can apply on our website for financing through Enhancify, our partner. We deal with all insurance carriers and can explain each step of a claim.
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We're able to accommodate a variety of jobs of varying scope and size. We'll carefully evaluate your needs.
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Not covered by insurance? Apply for financing through our partner Enhancify.
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