For an emergency in Bar Harbor, Hulls Cove, Salisbury Cove, Otter Creek or Town Hill, call 207-947-4454 or toll-free 1-800-479-6676. We answer 24/7/365, and when we are called after hours an answering service pages our on-call staff, who ring you back within 15 minutes. Bouchard Cleaning & Restoration DKI also serves the rest of Mount Desert Island and the islands off the coast of Maine.
Year-round residents, second-home owners and businesses on the island can all book any of our services.
Water damage and flooding in Bar Harbor
Almost a quarter of the housing units in Bar Harbor are used only seasonally, so many buildings stand empty through the winter. A frozen line that bursts in one of them can run for weeks, long enough to soak floors, ceilings and the rooms below. Our project managers keep you informed while the building dries.
The harbor adds a second cause. When a storm surge meets a high tide, the National Weather Service expects water on the pier and in downtown parking lots, and in higher surges water reaches downtown buildings and covers Route 3 in Hulls Cove. Read about water damage restoration and the first-hours tips before we arrive.
Sewage backups and biohazard cleanup in Bar Harbor
Bar Harbor’s sewers are old and carry stormwater, and heavy rain can overload them, so a backup into a basement or ground floor is a real possibility downtown. The water is a health hazard. Anything that cannot be saved comes out, and the area is cleaned and disinfected with the TOMI SteraMist system, which kills 99.9999 percent of pathogens on contact and leaves no residue. Bodily fluids, hoarded properties, animal waste and vandalism are cleaned up as well. The biohazard cleaning page explains how the work is carried out.
Cleaning and sanitizing for Bar Harbor businesses and rentals
We clean and sanitize restaurants, offices, medical buildings, municipal buildings, schools and nursing homes with the TOMI SteraMist system, which is effective against norovirus, MRSA, C. diff and other pathogens. Guest rooms and common areas in an inn or hotel can be treated the same way. Owners of rental units can book move-in and move-out cleaning, and we set the scope and timeline with you first. See cleaning and sanitizing and apartment and condo cleaning.
Smoke and fire damage in Bar Harbor
Heating in Bar Harbor is split between oil and propane, with some wood stoves. After a puff-back or a chimney fire, soot is on the walls, in the contents and in the ductwork, and wiping it only spreads it. Smoke can corrode and discolor surfaces and leave odors behind, so the sooner cleaning begins, the better the result.
Inns and seasonal houses add a wrinkle: a fire in a closed-up building may go unnoticed for a while, so we assess how far smoke traveled before any cleaning plan is made. We work with all insurance companies. The fire damage services page explains each stage of recovery.
Mold assessment and removal in Bar Harbor
About one house in five here was built before 1940, and a closed-up building that took on water can grow mold behind walls and under floors before anyone sees it. Seasonal houses are the usual case, since a leak can sit unseen until the owner opens up again.
We begin with an assessment of what needs doing, how we will do it and what testing is required. Bleach only lightens mold and does not kill it. We use anti-microbial treatment and tear out and rebuild damaged material. The mold remediation page shows how a job runs, and the prevention tips suit any closed-up house.
Post-construction cleanup in Bar Harbor
Opening up walls and floors in an older house or inn leaves fine dust in every room and in the ducts. We clear the dust and adhesive from walls, windows and ducts, take the stickers off new windows and then clean the glass, sills and screens. Contractors and owners can find the whole task list on the post-construction cleaning page.
Duct cleaning in Bar Harbor
A wood stove that has run all winter, soot from a puff-back and dust from renovation are all reasons to clean the ducts in an older house or inn. Seasonal houses collect their own kind of dust while the system sits idle, and cleaning before the summer guests or the owners arrive is easier than afterward. Pets and allergies shorten the usual three to five year interval. Our duct cleaning page lists why homeowners and managers book the work.
Carpet, upholstery and floor care in Bar Harbor
Carpet and upholstery are cleaned with van-mounted hot steam extraction, and the crew moves the furniture. Inns and vacation rentals turn over quickly, so we plan the carpet work around check-out and the next arrival. Pet odors and stains are treated as part of the visit. Tile floors can be waxed and the grout cleaned at the same time. The floor care services page describes each service.
Clothing and contents restoration in Bar Harbor
Linens, bedding and clothing that survived smoke, water or sewage can usually be cleaned. Inns and rentals go through a lot of linens, and a fire or flood in one room can touch every closet in the building. The Esporta Wash System is designed to clean and restore soft contents predictably, with a phosphate-free detergent and about half the water of a standard wash. For the types of damage we treat, read our clothing restoration page.
Frequently Asked Questions
Do you work on Mount Desert Island towns outside Bar Harbor?
Yes. We serve all 16 Maine counties, including the islands off the coast, so Mount Desert, Southwest Harbor, Tremont and Trenton are covered along with Bar Harbor, Hulls Cove and Salisbury Cove.
We own a second home on the island and heard a pipe burst while it was closed. What now?
Call us, then your insurance company. We extract the water, then dry the building and its contents while we monitor moisture. When water has been running for weeks we also assess for mold.
Seawater came into our building at high tide. Is that different from a pipe leak?
The drying steps are the same: extraction, drying and moisture monitoring. Tell us when you call that it was flood water so we can plan the cleaning.
Can you sanitize an inn or restaurant between guests or after an outbreak?
Yes. We use the TOMI SteraMist system, effective against norovirus, MRSA and C. diff, for preventive cleaning and after an outbreak.
Sewage came up through a floor drain. Who cleans it?
We do. We remove what cannot be saved, clean the area and disinfect it, leaving no residue. Stay out of the affected space until it is done.
What number reaches you overnight on the island?
1-800-479-6676 or 207-947-4454. An answering service pages our on-call staff, and they phone back within 15 minutes.
Do you clean vacation rentals between guests?
We clean apartments and condos between guests or tenants, and ducts can be added. Tell us what you need and your timeline.
Should we have the ducts cleaned in a house we only use in summer?
Cleaning before you open the house for the season is reasonable. Sooner is better after a puff-back, smoke, pets or water damage, and dust that settled during a renovation is another reason.
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