If a house, inn or shop in Camden, Rockport or Hope has water, smoke, mold or sewage in it, call 207-338-6611. Bouchard Cleaning & Restoration DKI answers this line 24/7/365.
Any service we offer can be booked in Camden. Roughly one home in five here is a seasonal property, and the sections below reflect that along with the harbor and the older village houses.
Frozen pipes in empty houses and harbor-side flooding
About a fifth of Camden’s housing units are used only part of the year. When a pipe freezes or a supply line fails in a house that is not being heated or visited, water can run for days before a caretaker notices, and it soaks floors, ceilings and the rooms below. We check for mold if the water ran for a long time, and our project managers keep you informed while the building dries.
The harbor is the other exposure. In the January 2024 storms, high tides and wind put water into buildings along the harbor, and a waterfront restaurant had knee-deep water inside. The water damage restoration page explains the job and the first-hours tips cover the first steps.
Fire and smoke damage, including oil and electric heat
About half of Camden’s year-round households heat with oil, and a fifth with electricity. Oil burner puff-backs coat a house in soot through the ductwork, and the cleanup should start before the soot is wiped or walked through.
Belongings are packed out and inventoried so they can be cleaned away from the damaged rooms. In a house that stands empty part of the year, a fire may have burned or smoldered some time before it is found, which makes the odor work larger. We work with every insurance company and can guide you through the claims process. The fire restoration page covers soot, smoke and odor work in detail.
Mold in closed houses and damp cellars
Mold on a closed-up property is usually found by the owner: a smell on opening the door in spring, or spotting on the walls of a cellar that has held moisture all winter. Mold can start growing a day or two after a leak. Our process in Camden begins with an assessment: what needs to be done, how we will do it and what testing is required. Removal can include anti-microbial treatment, and we tear out and rebuild damaged material. The mold service page describes the process and the tips for preventing mold cover keeping the space dry.
Sewage and biohazard cleanup
Camden village is on a public sewer, and houses beyond it use septic systems. A backup from either one puts bacteria on floors and into porous materials, and it needs more than household cleaner. Contaminated material is removed and the space is disinfected. In an inn or a seasonal house that sat shut, a backup can reach carpet, subfloor and stored linens before anyone sees it. We also handle bodily fluid cleanup, animal waste, hoarding and vandalism. See biohazard cleaning for the details.
Cleaning for inns, restaurants and rentals
Camden’s harbor and village are lined with inns, restaurants and shops. Restaurants, inns and offices can book sanitizing as preventive care ahead of the season, or after an outbreak, and we can schedule around your opening date.
Owners of rental houses and apartments can book move-in and move-out cleaning, including the carpets and tile, with the timeline set around the next arrival. The cleaning services page covers the method, and apartment and condo cleaning covers rental turnovers.
Duct cleaning
Cleaning the ducts before you turn the heat on in a house that has been closed for months keeps dust out of the rooms, and after a puff-back it keeps soot out too. Half the year-round homes burn oil, so a misfire is a realistic cause, and older village houses that have been renovated collect plaster dust in their runs. Allergies or pets shorten the three to five year interval. The air duct cleaning page explains the job.
Carpet, upholstery and floor care
Our van-mounted hot steam extraction system cleans carpet and upholstery, and there is nothing for you to prepare. Technicians move the furniture and set it on blocks and tabs to protect the damp carpet. We also look after tile in Camden, waxing the floor and cleaning the grout lines. Our floor care page explains each service we offer for floors.
Post-construction cleanup
After a renovation, restoration or new build, the dust and leftovers reach the walls, windows, floors and ducts, so a house needs a last clean before the owner arrives. We clear debris, dust and adhesive, clean walls and high spaces, take the factory stickers off new windows and wash the glass, sills and screens. The carpet, tile and ducts are cleaned last. Owners and contractors can read what is included on the post-construction cleaning page.
Clothing and soft contents restoration
Linens, curtains, clothing and bedding exposed to smoke, flooding, sewage or mold are often worth restoring. Inns hold many linens and a flood or fire in one wing can reach all of them, so we inventory and pack out in batches. Our Esporta Wash System is designed to clean and restore soft contents predictably, using a phosphate-free detergent and about half the water. In third-party testing, roughly nine tenths of soft contents come out food-grade clean. The clothing restoration page explains what we can restore.
Frequently Asked Questions
Which towns near Camden do you cover?
Rockport, Hope, Appleton, Thomaston and the rest of Knox County. Call 207-338-6611 or toll-free 1-800-479-6676.
Our caretaker found water running in the house. Should we wait for the owner?
No. Have the water shut off if it is safe, and call us and your insurance company. We can begin extraction and drying and keep the owner informed.
We reopen the house in May and smelled mold. What next?
Do not clean it with bleach, which only lightens mold. Have it assessed, and stay out of the affected areas. We tell you what needs to be done and what testing is required.
Harbor water came into our waterfront building. What gets removed?
Porous materials the tidal water reached, such as carpet, drywall and insulation, generally have to go. The water is extracted and the structure dried, and we tell you what can stay.
Can you clean smoke from an inn and its linens?
Yes. We clean the structure, scrub the air, deodorize and clean the ducts, and we clean linens and clothing as well.
Do you handle sewage cleanup in Camden's older houses?
Yes, in houses on public sewer and on septic. We remove contaminated materials and sanitize the area.
How do I reach you after hours in Camden?
Call 207-338-6611 or 1-800-479-6676. After hours our on-call staff will call you back.
Is financing available if my claim is denied?
Yes. Enhancify offers financing that lets you pay over time, and you can apply from our website.
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We're able to accommodate a variety of jobs of varying scope and size. We'll carefully evaluate your needs.
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