Carpet Cleaning & Upholstery Cleaning FAQs

Prepare for your professional carpet cleaning or upholstery cleaning by reading through some of our most frequently asked questions!

1. Do you move furniture?

Yes! We’re happy to move furniture when requested by a client. In fact, we’ll block and tab your furniture to prevent staining or damage.

2. What do I need to do before you arrive to clean my carpets?
You don’t need to do anything to prepare for our visit. Please be prepared to advise our technician if there are any broken or loose furniture legs to watch out for, or if you have any special requests. We’ll take care of the rest and sweat the details so you don’t have to.

3. What if a stain returns?
The severity of the stain, the length of time it’s sat, and the depth and the nature of the stain can all make it a challenge to remove. Our technicians have great success with everyday wear and tear. If there is an area that proves to be more difficult, make sure the technician knows so they can address it with the proper application.

4. How long will it take for my carpets to dry?
Many factors affect how quickly your carpets will dry. We typically tell our clients 12-24 hours. However, the outdoor temperature and relative humidity can affect the drying time. The use of fans and air conditioning systems helps to reduce the typical drying time.

If you have more questions about carpet cleaning services, please give us a call at 1-800-479-6676.